和服租赁VASARA浅草总店顾客的意见·口碑

Friendly and good service

Bellissima esperienza ❤️

ABSOLUTELY LOVED IT ITS THE BEST,my sister and I did the kimono things and it was so good?

Very good customer service. Walked through the entire experience

it was awesome first experience of wearing kimono with you, thank you very much!!!

Good service !

Good customer service

Really nice and affordable

I dont know how this shop has such a high rating. Yes, the staff was incredibly kind and gentle, but the overall experience felt like a scam because of the lack of flexibility and all the hidden fees. I had made a “one star” plan reservation online for the same day, and when I arrived, the sign showed the same price, so I thought everything was fine. However, the selection was very limited ? to get something nice and stylish, I had to upgrade to a premium kimono. It was quite hot (27°C on October 5th)，but they didn’t offer me a yukata. I noticed them later, but no one suggested I could choose one. Although the lady helping me was patient and sweet, she didn’t give much advice during the selection. I recommend coming with a clear idea of what you want or some prior experience with kimono coordination, especially for choosing the obi. Then came the frustrating part: everything costs extra. A prettier belt, each accessory, even a slightly better hairstyle ? all with additional charges. It’s normal to pay more for premium options, but here, even the basics were 500 yen extra, so the price adds up very quickly. As for the hairstyle, the lady was so kind, but it was done in just five minutes and looked unfinished. My hair is curly and thick, but I had brushed and braided it beforehand. I asked for a side braid, but hair was sticking out everywhere. I paid 1,100 yen for that, and the hair accessory wasn’t even included. I chose the premium kimono plan (+9,000 yen) thinking that accessories or hairstyles would be included ? but they weren’t. I was shocked as the extra fees kept coming. I ended up leaving the shop feeling so cheated that I cried outside. I still tried to enjoy my day, but it completely ruined the experience for me. I returned the kimono 13 minutes late and was charged 2,200 yen. It was written on a sign, so I can’t argue, but the inflexibility left such a bitter taste after an already disappointing day. I didn’t have my card, so my husband had to come and pay, and the whole atmosphere became tense.Despite the staff’s sweetness, I absolutely do not recommend this shop unless you’re ready to pay a lot more than you expect?for very little in return.I had no choice that day because of my schedule and hotel location, but I wouldn’t go back, and honestly, it made me lose interest in renting a kimono again._______工作人员真的很温柔有礼貌。然而，整体体验非常令人失望，说实话，“我不明白为什么有很多高评价。”。首先，和服的种类非常少，为了选择可爱的东西或现代的设计，必须选择高级计划 (+9,000日元) 。明明是10月却有27度，但没有提议穿浴衣。后来看到了，但是没让我选。更让我吃惊的是，几乎全部都是追加费用。腰带、小物件、发型...全部加上费用。做发型5分钟左右就结束了，花了1,100日元却不包含发饰。完成的也不太漂亮。归还的时候，晚了13分钟，被要求支付2,200日元的滞纳金。虽然确实写在招牌上了，但如果有相同金额的“次日归还计划”，我觉得这个金额是不公平的。如果知道的话，就选了那个。工作人员的对应本身很棒，但收费系统和缺乏灵活性真的很遗憾。温柔的工作人员是无辜的，但我想我不会再使用了。

Good service and kind support